Frequently Asked Questions

At Xoom Recruitment, we work with a diverse range of clients across various industries, including IT, healthcare, finance, engineering, and more. 

We handle assignments ranging from temporary and contract positions to permanent placements. Whether you need short-term project support or a long-term addition to your team, we can provide the right talent to meet your specific needs.

The duration of our contracts varies based on the specific requirements of our clients and the nature of the assignment. Temporary assignments can range from a few weeks to several months, while contract positions may last from six months to a year or more. 

Permanent placements are, of course, intended to be long-term. We work closely with our clients to determine the appropriate contract length for each assignment.

Working with a staffing agency like Xoom Recruitment offers several benefits:

• Access to Unadvertised Jobs: We have exclusive access to job openings that may not be advertised publicly.
• Expert Guidance: Our recruiters provide career advice, resume reviews, and interview preparation to help you succeed.
• Network and Connections: We have established relationships with top employers in various industries, giving you a competitive edge.
• Flexibility: We offer various job types, including temporary, contract, and permanent positions, allowing you to choose what best suits your career goals.

Recruitment agencies serve as intermediaries between employers and job seekers. Here’s a simplified overview of our process:

• Client Consultation: We meet with employers to understand their staffing needs and job requirements.
• Candidate Sourcing: We utilize our extensive network, job boards, and databases to find suitable candidates.
• Screening and Interviews: We conduct initial screenings and interviews to shortlist the best candidates.
• Client Presentation: We present the top candidates to the employer for final interviews and selection.
• Onboarding and Follow-Up: We assist with the onboarding process and follow up to ensure a smooth transition.

At Xoom Recruitment, we do not take money from employers for placements. 

Instead, employers pay a one-time fee to cover the cost of obtaining the necessary work permits from the government. 

We are transparent about our fees and will provide a detailed breakdown during our initial consultation.

Exclusivity clauses are optional and depend on the agreement between Xoom Recruitment and the client. While some clients prefer to work exclusively with us to streamline the hiring process, others may choose to work with multiple agencies. We are flexible and will tailor our approach to meet your specific needs.

Typically, we do not require a deposit for our recruitment services. Our one-time fee is payable upon the initiation of the work permit process. This will be clearly outlined in our agreement with you.

The hiring process with Xoom Recruitment is designed to be efficient and thorough:

• Initial Consultation: We discuss your staffing needs, job specifications, and company culture.
• Candidate Search: We source, screen, and interview potential candidates.
• Shortlisting and Presentation: We present you with a shortlist of qualified candidates.
• Client Interviews: You conduct final interviews with the shortlisted candidates.
• Selection and Offer: Once you select a candidate, we assist with the offer and negotiation process.
• Onboarding Support: We provide support during the onboarding process to ensure a smooth integration.

We have a rigorous screening process to ensure the quality of our candidates:

• Initial Screening: We review resumes and conduct phone interviews to assess qualifications and experience.
• In-Depth Interviews: We conduct comprehensive face-to-face or virtual interviews to evaluate skills, cultural fit, and motivation.
• Skills Testing: For certain roles, we may administer skills tests or assessments.
• Reference Checks: We perform thorough reference checks to verify past performance and reliability.
• Continuous Feedback: We seek feedback from clients and candidates to continuously improve our recruitment process.

We take confidentiality very seriously. All client and candidate information is handled with the utmost discretion. We have strict data protection policies in place to ensure that your information is secure and only shared with authorized personnel involved in the recruitment process.

Yes, Xoom Recruitment can assist with international recruitment. We have a global network and can source candidates from various countries. 

At Xoom Recruitment, we are committed to promoting diversity and inclusion in the workplace. We believe that a diverse workforce leads to more innovative and effective teams. We actively seek to provide equal opportunities for all candidates, regardless of their background, and ensure our processes are free from bias.

In the event of any disputes or issues during the recruitment process, we have a clear resolution protocol in place. We encourage open communication and work closely with both clients and candidates to resolve any concerns promptly and fairly. Our goal is to ensure a positive experience for all parties involved.

Our support doesn’t end once a candidate is placed. We provide ongoing assistance to both the employer and the new hire to ensure a smooth integration. This includes follow-up meetings, performance assessments, and addressing any concerns that may arise during the initial employment period.

Our team at Xoom Recruitment stays updated with industry trends through continuous professional development, attending industry conferences, and subscribing to relevant publications. We also have a network of industry experts who provide insights and updates, ensuring we remain at the forefront of recruitment best practices.

Yes, we offer temporary staffing solutions for clients who need short-term support. This can be ideal for covering employee absences, handling seasonal workloads, or adding specialized skills for specific projects. Our temporary staffing services are flexible and can be tailored to meet your specific needs.

We match candidates to job roles through a thorough understanding of both the client’s needs and the candidate’s skills and aspirations. Our process includes detailed job analysis, candidate profiling, and using advanced matching technologies to ensure the best fit. We also consider cultural fit and long-term potential.

Our success rate in placing candidates is high, thanks to our rigorous screening process and deep understanding of client needs. We take pride in our ability to match the right candidate with the right job, resulting in successful placements and high satisfaction rates for both clients and candidates. We continuously monitor and improve our processes to maintain and enhance our success rate.

If you have any other questions or need further information, please feel free to contact us at info@xoomrecruitment.com.